Enhanced User Experience for Voicemail transcriptions

With Communology’s voice-to-text application voicemail transcriptions can be displayed in an intuitive application interface. In addition to the access to voicemail transcriptions, all voicemail settings can be handled via the mobile app.
Voice-to-Text apps are available for all relevant mobile device platforms.

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Enhanced Voice-to-Text Application:

Voicemail files are transcribed to text and inserted in the app’s screen.

: User friendly voice-to-text inbox

The mobile app displays voicemail transcriptions together with related call data and contact information

: Intuitive management of transcriptions

Voicemail transcriptions can easily be stored, deleted or forwarded; calls can be responded by pressing just one button

: Voicemail and Voice-to-Text Settings

Relevant settings can be handled via the intuitive user interface with immediate backend synchronization

: Optional Advertising Display

Advertisements for internal products and services or 3rd party products can be displayed within the app

: Message Sorting

Messages can be sorted following various criteria such as date, size or caller name

: Multiple Greeting Management

Locally stored greetings can be changed in a flexible way without recording new messages every time.

Optional Feature: Dragon Dictation

Messages can easily be responded using Nuance’s Dragon dictation function.

Value-add of Communology’s Voice-to-Text Application:

Maximum usability in viewing voicemail transcriptions
All voice-to-text settings can be handled via an intuitive user interface
Optional voicemail settings
Seamless booking of voice-to-text drives service penetration
Quick and easy call back function drives voice traffic
Optional Dragon dictation further increases usability and opens new revenue opportunities for premium services
Optional advertising or promotion of other operator services can strengthen the business case
Operator’s branding of the application drives brand recognition

Voice-to-Text Architecture

Do you want to know more?

Feel free to send an e-mail to sales@communology.com to ask for more information about Communology's LiveMedia solutions.

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